Terms & Conditions


1.1 The prize draw or prize competition ("Competition") is operated by Pangaea Laboratories Limited of 730 Centennial Park, Elstree, Herts. WD6 3SZ ("Promoter").


2.1 The details of the Competition will set out some or all of the following defined terms: "Criteria", "End Date", "Platform", "Prize", "Start Date", "Territory". Where those terms are used in these terms and conditions ("Terms") they will have the meanings set out in the details of the Competition.

2.2 In these Terms "Participant" means any resident of the Territory who enters the Competition.


3.1 The Competition will run from the Start Date to the End Date inclusive.

3.2 All Competition entries must be received by the Promoter by no later than the End Date. All Competition entries received after the End Date are automatically disqualified.

3.3 To enter the Competition, the Participant must fulfil and comply with the Criteria.

3.4 Unless expressly stated otherwise in the Criteria no purchase is necessary and there is no charge to register for use of the Platform. If the Criteria specify that it is necessary to purchase a product to enter the Competition then, notwithstanding any other provision of the Terms, only residents of Great Britain may enter the Competition.

3.5 By submitting a competition entry, the Participant agrees to be bound by these Terms, the Promoter's Terms of Service and the terms of use of the Platform.


4.1 The Competition is open to all residents in the Territory aged 18 years or over, except:

4.1.1 employees of the Promoter, or its holding or subsidiary companies;

4.1.2 employees of agents or suppliers of the Promoter, or its holding or subsidiary companies, who are professionally connected with the Competition or its administration;

4.1.3 members of the immediate families or households of any person referred to in clauses 4.1.1 and 4.1.2 above.

4.2 In entering the Competition, the Participant confirms they are eligible to do so and eligible to claim any Prize they may win. The Promoter may require the Participant to provide proof of eligibility.

4.3 The Promoter will not accept competition entries that are:

4.3.1 automatically generated by computer;

4.3.2 completed by third parties or in bulk; or

4.3.3 incomplete, illegible or illegal.

4.4 Unless stated otherwise in the Competition details:

4.4.1 there is a limit of one entry per person;

4.4.2 multiple entries made by the same person from various email, social media or other accounts or from the same IP address will not be valid; and

4.4.3 where entries are made using a computer or other electronic device only one entry per device is permitted.

4.5 Entries on behalf of another person will not be accepted.

4.6 The Promoter reserves the right to disqualify the Participant if their conduct is contrary to the spirit or intention of the Competition or if in its absolute discretion their participation in the Competition could bring the Promoter into disrepute.


5.1 The Prize is as set out in the Competition details.

5.2 The Prize is as stated, non-transferable, non-negotiable and there are no alternative prizes or cash substitutes. The Promoter reserves the right to substitute a prize of equal or greater value in the event that the Prize is unavailable for reasons beyond the control of the Promoter.

5.3 The Participant agrees to read carefully the product packaging of any product comprising the Prize, paying close attention to any ingredient lists, directions for use and any precautions mentioned.

5.4 The Participant must make an independent decision as to whether the Prize is safe for them to use after reading its product packaging.


6.1 Unless expressly stated otherwise in the Competition details, the winners of the Prize ("Winners") (the number of which is as set out in the Competition details) will be chosen at random. Where the award of Prizes is not carried out at random the Promoter will follow the procedure for allocation of Prizes as set out in the Competition details and if that procedure involves the decision of judges, the Promoter will send the full names of the judges to anyone who writes within one month after the End Date requesting details of the judges and who encloses a stamped, self-addressed envelope to the address set out above.

6.2 The surnames, county of residence and, where appropriate, winning entries of the Winners can be obtained by sending a stamped, self-addressed envelope, within 4 weeks of the End Date to the Promoter at the address set out above referencing the Competition name.

6.3 If you object to any or all of your surname, county of residence and winning entry being made available please contact the Promoter at the address set out above. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

6.4 The Winners will be contacted via the Platform or by email to provide an address and contact details to arrange delivery of the Prize.

6.5 The decision of the Promoter (or, where applicable, the judges nominated by the Promoter) is final and no correspondence or discussion will be entered into.


7.1 If any Winner fails to provide a suitable address and contact details for delivery of the Prize within 5 working days of being notified, they will be disqualified and no other entrant will be chosen in their place. A Winner will forfeit their Prize if it is rejected or returned undeliverable.

7.2 Contact information of the Winners will not be sold or transferred to any third party.

7.3 The Prize may not be claimed by a third party on behalf of any Winner.

7.4 The Promoter does not accept any responsibility if the Winners do not claim their Prize.

7.5 Please allow up to 30 days for delivery of the Prize.


8.1 Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the Winners or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

8.2 The Participant agrees to obtain any necessary consents in order to tag their friends on any Platform in connection with the Competition or to otherwise comply with the Criteria and shall be responsible for any claims, loss or damage suffered by the Promoter, its employees and agents from any loss that may arise out of, be connected to, any failure to obtain such consent.

8.3 The Promoter is not responsible for any entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, internet connectivity issues or problems in connection with sending and receiving direct messages on the Platform or otherwise.

8.4 The Promoter will not accept proof of posting or transmission as proof of receipt of entry into the Competition.

8.5 The Promoter will have no liability to the Participant if forced to defer or cancel the Competition, or modify its terms and conditions, due to any event beyond its control.


9.1 The Promoter will process your personal information that you provide in connection with the Competition as set out in its Privacy Policy. See also clause 6 with regard to the publication of the Winners' details.

9.2 All personal information provided in connection with the Competition must be truthful, accurate and in no way misleading. The Promoter reserves the right to disqualify any Participant who provides any untruthful, inaccurate or misleading personal information.


10.1 The Participant expressly agrees to comply with the Promoter's content standards set out in its Terms of Service in connection with any material submitted in connection with the Competition and acknowledges that the Participant grants a licence to the Promoter to use such material as set out in those Terms of Service.

10.2 If there is any reason to believe that there has been a breach by a Participant of these Terms, the Promoter may, at its sole discretion, exclude such Participant from the Competition.

10.3 The Promoter reserves the right to hold void, suspend, cancel, or amend the Competition where it becomes necessary to do so for reasons beyond the control of the Promoter.

10.4 These Terms shall be governed by English law. The Promoter and the Participant agree that the courts of England and Wales will have exclusive jurisdiction in respect of any dispute arising in connection with the Competition except that if the Participant is a resident of Northern Ireland they may also bring proceedings in Northern Ireland and if a resident of Scotland, may also bring proceedings in Scotland.


11.1 The Competition is in no way sponsored, endorsed or administered by, or associated with the Platform.

11.2 By entering the Competition the Participant is deemed to have agreed to be bound by the terms and conditions and associated policies of the operator of the Platform. The Promoter reserves the right to disqualify any Participant who fails to comply with such terms and policies. The personal data of any Participant provided in connection with the Competition is supplied to the Promoter and not to the operator of the Platform. By entering the Competition the Participant is deemed to have agreed to release the operator of the Platform from any liability arising out of the Participant's participation in the Competition.